Frequently Asked Questions
Everything you need to know about our premium kitchenware and your order.
What makes Made In cookware different from traditional retail brands?
We partner with multi-generational artisans in the USA and Europe to craft professional-grade tools. By eliminating the middleman, we offer premium materials like 5-ply Stainless Clad and French Carbon Steel at a more accessible price point than luxury department stores.
How do I care for my Carbon Steel pan?
Carbon steel requires seasoning before use to create a natural non-stick surface. Hand wash with warm water only, dry immediately, and apply a light coating of oil after every use. Avoid the dishwasher and acidic foods until your pan is well-seasoned.
Is your non-stick cookware PFOA-free?
Yes, all of our non-stick products are 100% PFOA-free. We use a high-quality, reinforced coating that provides excellent release and durability while meeting the highest safety standards for your kitchen.
What is your shipping policy?
We offer free standard shipping on all contiguous U.S. orders over $100. Orders are typically processed within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.
What is your return policy?
We offer a 45-day trial period. If you are not completely satisfied with your cookware, you can return it within 45 days for a full refund. Please ensure the items are returned in their original packaging.
Does Made In cookware work on induction cooktops?
Most of our collections, including our Stainless Clad, Carbon Steel, and Enameled Cast Iron, are fully induction-compatible. Our Copper sets are the only exception, as they require an induction interface disk to function on those surfaces.