Returns & Exchanges
We want you to love your kitchen gear, which is why we offer a 45-day trial period on most items. If you are not completely satisfied, we provide free return shipping for all domestic orders within the United States.
1
Visit the Returns Portal
Enter your order number and shipping zip code into our online portal to start your request.
2
Select Items
Choose the specific cookware or knives you wish to return and tell us why so we can improve.
3
Print Your Label
Download and print the prepaid shipping label provided and secure it to your original packaging.
4
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed once the items are inspected at our warehouse.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing